How do I use the Bill Pay feature?

It’s easy to use your Bluebird® Bank Account to pay individuals or merchants located in the United States, such as your cell phone provider, your landlord, or your utility company. You must have email verified to use this feature. If this is your first time paying a bill from your Bluebird account, follow these steps to add a payee and pay your bill: Log in to your Bluebird account. Go to Money Out and then select Bill Pay. Select Pay a Bill and then click or tap Add Payee. To pay a business, select Pay a Business. You can scroll through the list of top billers or enter the business name to search for your payee. Then fill out the requested information and select Add Payee. If you are paying a person, select Pay a Person to add a new contact to pay and click or tap Add Payee. Enter the requested information and select Add Payee. Finally, click or tap the name of the business or person you just added, enter the amount you wish to pay and select Pay. To pay a bill you’ve paid before, please follow the steps below: Log in to your Bluebird account. Go to Money Out and then select Bill Pay.Select Pay a Bill and then click or tap the payee you wish to pay. Enter the amount you wish to pay and select Pay. We'll take care of the rest and send you an email notification each time you make a bill payment or if your payment is returned.

How can I check on the status of my bill payment?

After you’ve submitted your payment, you can check the status of your bill payment by logging into your Bluebird account and clicking or tapping on ‘View all transactions’ from your main account. Select the payment to see the status. If you wish to edit or cancel a pending payment, you can only do so prior to your payee's Cut-Off time on the date that you submitted your bill payment request. To edit or cancel a bill payment, log into your Bluebird account and click or tap on ‘View all transactions’ from your main account. Select the payment you wish to change and select the appropriate button to stop or edit the payment, if those options are still available. After the Cut-Off time, you may still be able to stop payment on bills paid via check by calling Customer Service, but you cannot stop bill payments sent electronically.

How long does it take for my payee to receive payment?

Timing depends on the type of payee. If you pay a payee from our list of pre-registered businesses (“registered payee”), payment will be sent electronically and it will take two business days. If the payee is not a “registered payee,” where we mail them a check for you, it will normally take about five business days. Please see the Bluebird® Bank Account Deposit Account Agreement for details.

Can I schedule bill pay reminders?

Yes, you can set up a Bill Pay reminder for each of your payees. Log into your Bluebird account. Go to Money Out then select Bill Pay and Pay a Bill. Find the payee for which you want to create a reminder and click or tap on the information icon to the right of the biller name. Select Bill Reminder and set the frequency and start date for the reminders to begin. Select Save Reminder. Follow these steps to view saved reminders: Log into your Bluebird account. Go to Money Out then select Bill Pay and View Activity. Select Upcoming Bills to review any bills that are due soon. Note: Bills set up with reminders will not be paid automatically. To pay a bill for which you received a reminder: Log into your Bluebird account. Go to Money Out then select Bill Pay and View Activity. Click or tap on the Biller you wish to pay. Enter the amount you wish to pay and select Pay to pay the bill.

Can Subaccount users use the Bill Pay feature?

No, Subaccount users do not have access to the Pay Bills feature.

Can I pay bills online by providing the biller my Bluebird card number?

If your biller accepts card payments, you can visit the biller's website and use your Bluebird card to pay your bill. Be sure to only use your personalized Bluebird card (not your temporary Bluebird card or virtual temporary card) for any recurring payments such as memberships or subscriptions.

Can I pay bills by providing the biller my Account and Routing numbers?

Depending on your biller, you may be able to pay your bill using your Bluebird Account and Routing number (also known as ACH payments). If you have email verified, as long as your biller accepts bank account and routing numbers for payments, you can use your Bluebird® Bank account information to pay a bill. Locate your Bluebird Account and Routing numbers to provide to your biller by logging in to your Bluebird account then going to My Profile.

Pay Your Bills

Easily make payments for utilities and bills to companies, or to a person, like your landlord. Once it’s set up in your account, enable reminders so you never miss a payment!

Free online bill pay

Bluebird^® makes it easy to organize your bills and pay them on time. Stay on track with free online bill pay.

Here's how to set up a new bill to pay online:

Log in

Log in to your account from your preferred device and go to Money Out, then select Bill Pay.
Add Payee

Select either Pay a Business and choose from the list, or Pay a Person and enter the requested information.
Pay your bill

Click or tap the name of the business or person you just added, enter the amount you wish to pay, and select Pay.

FAQs

How do I use the Bill Pay feature?: It’s easy to use your Bluebird^® Bank Account to pay individuals or merchants located in the United States, such as your cell phone provider, your landlord, or your utility company. You must have email verified to use this feature.

If this is your first time paying a bill from your Bluebird account, follow these steps to add a payee and pay your bill:
Log in to your Bluebird account.
Go to Money Out and then select Bill Pay.
Select Pay a Bill and then click or tap Add Payee.
To pay a business, select Pay a Business. You can scroll through the list of top billers or enter the business name to search for your payee. Then fill out the requested information and select Add Payee.
If you are paying a person, select Pay a Person to add a new contact to pay and click or tap Add Payee. Enter the requested information and select Add Payee.
Finally, click or tap the name of the business or person you just added, enter the amount you wish to pay and select Pay.
To pay a bill you’ve paid before, please follow the steps below:
Log in to your Bluebird account.
Go to Money Out and then select Bill Pay.Select
Pay a Bill and then click or tap the payee you wish to pay.
Enter the amount you wish to pay and select Pay.
We'll take care of the rest and send you an email notification each time you make a bill payment or if your payment is returned.
How can I check on the status of my bill payment?: After you’ve submitted your payment, you can check the status of your bill payment by logging into your Bluebird account and clicking or tapping on ‘View all transactions’ from your main account. Select the payment to see the status.

If you wish to edit or cancel a pending payment, you can only do so prior to your payee's Cut-Off time on the date that you submitted your bill payment request. To edit or cancel a bill payment, log into your Bluebird account and click or tap on ‘View all transactions’ from your main account. Select the payment you wish to change and select the appropriate button to stop or edit the payment, if those options are still available. After the Cut-Off time, you may still be able to stop payment on bills paid via check by calling Customer Service, but you cannot stop bill payments sent electronically.
How long does it take for my payee to receive payment?: Timing depends on the type of payee. If you pay a payee from our list of pre-registered businesses (“registered payee”), payment will be sent electronically and it will take two business days. If the payee is not a “registered payee,” where we mail them a check for you, it will normally take about five business days. Please see the Bluebird^® Bank Account Deposit Account Agreement for details.
Can I schedule bill pay reminders?: Yes, you can set up a Bill Pay reminder for each of your payees.
Log into your Bluebird account.
Go to Money Out then select Bill Pay and Pay a Bill.
Find the payee for which you want to create a reminder and click or tap on the information icon to the right of the biller name.
Select Bill Reminder and set the frequency and start date for the reminders to begin.
Select Save Reminder.
Follow these steps to view saved reminders:
Log into your Bluebird account.
Go to Money Out then select Bill Pay and View Activity.
Select Upcoming Bills to review any bills that are due soon.
Note: Bills set up with reminders will not be paid automatically. To pay a bill for which you received a reminder:
Log into your Bluebird account.
Go to Money Out then select Bill Pay and View Activity.
Click or tap on the Biller you wish to pay.
Enter the amount you wish to pay and select Pay to pay the bill.
Can Subaccount users use the Bill Pay feature?: No, Subaccount users do not have access to the Pay Bills feature.
Can I pay bills online by providing the biller my Bluebird card number?: If your biller accepts card payments, you can visit the biller's website and use your Bluebird card to pay your bill. Be sure to only use your personalized Bluebird card (not your temporary Bluebird card or virtual temporary card) for any recurring payments such as memberships or subscriptions.
Can I pay bills by providing the biller my Account and Routing numbers?: Depending on your biller, you may be able to pay your bill using your Bluebird Account and Routing number (also known as ACH payments).

If you have email verified, as long as your biller accepts bank account and routing numbers for payments, you can use your Bluebird^®Bank account information to pay a bill. Locate your Bluebird Account and Routing numbers to provide to your biller by logging in to your Bluebird account then going to My Profile.