What is Cash Pickup Powered by Ria?

Cash Pickup Powered by Ria allows you to withdraw cash from your Bluebird account for pickup at any Walmart store located in the U.S. or Puerto Rico. Bluebird Cash Pickup transactions are conducted by Ria in accordance with Ria's Terms of Service and Ria's Privacy Policy and are subject to the Bluebird® Bank Account's Deposit Account Agreement. Fees and limits apply.

How do I submit a Cash Pickup order?

To submit an order, follow these steps: Log In to your Bluebird account. Go to Money Out then select Cash Pickup Powered by Ria. Select Bluebird Cash Pickup and confirm the name and address on file for your Bluebird account is accurate. Note: You can always update your address by going to My Profile. If you need to update your name, please contact Customer Service. Enter the amount of cash you’d like to withdraw, confirm and send your order. Make note of your Reference Number - you will need to present it when you pick up your cash at Walmart. Once you submit your order, the Withdrawal and Fee amounts will be deducted from your Available Balance and your money will be ready for pickup in as little as 5 minutes. Daily limits apply.

How do I pick up my money at Walmart?

Go to a Walmart MoneyCenter or customer service desk at any Walmart store* and provide the following to the Walmart store associate: Your government-issued photo ID** The pickup Reference Number. You can locate this number in any of the following ways: The confirmation page at the time you submitted your order The confirmation email sent to the email address associated with your Bluebird account In certain states, you may also need to provide your occupation and Social Security Number or ITIN at the time of pickup. *If you're a resident of Minnesota, you will only be able to pick up money from a Walmart location in the state you designated when you initiated the transaction. **You will be required to provide proof of address if your ID does not contain your address (e.g. a passport) or contains a P.O. Box. See “What is an acceptable government-issued photo ID to present at Walmart?” below to see the list of permissible IDs and proof of address documentation.

What is an acceptable government-issued photo ID to present at Walmart?

The ID presented to pick up your money at Walmart must: Not be expired or damaged Contain your photo Be an acceptable ID type (see below) Note: Paper temporary IDs and digital IDs will not be accepted. The following are the acceptable types of ID: Driver’s License (US/PR) State ID (US/PR) US or International Passport Military ID US Permanent Resident Card Tribal ID Matricula Consular If your ID does not contain your address (e.g. a passport) or contains a P.O. Box, you will be required to provide proof of address. The following are acceptable proof of address documents, which must be in your name: Pay Stub Bank Statement Property or Municipal Tax Statement Automobile Insurance Policy Voter Identification Internal Revenue Tax Forms (W-2, Form 1099, ITIN) Rental/Lease Agreement Bills (Utility, Cellular/Telephone, Mortgage, Credit Card, Auto Loan) Printed Personal Check

What fees apply to Cash Pickup withdrawals?

The Cash Pickup fee depends on the withdrawal amount and is deducted at the time you submit an order. See below for a schedule of fees: *Cash Pickup withdrawals greater than $2,500 are available to Bluebird accountholders who receive their tax refund or refund advance via Direct Deposit into their Bluebird accounts.

What limits apply to Cash Pickup withdrawals?

A daily withdrawal limit of $2,500 applies for each Bluebird account held, and a cumulative $2,900 daily limit applies across all your Bluebird accounts. If you Direct Deposit a tax refund or refund advance to your Bluebird account, the daily Cash Pickup withdrawal limit will be equal to your remaining amount of tax funds, but no greater than $2,900, until the remaining tax funds amount is $2,500 or less. At that point, the $2,500 daily Cash Pickup withdrawal limit applies. The increased tax funds limit expires at the end of the calendar year in which the tax funds were Direct Deposited into your Bluebird account.

How do I cancel a Cash Pickup order?

You can cancel a pending Cash Pickup order by logging into your Bluebird account and clicking or tapping View all transactions from your main account. Select the Cash Pickup transaction and then click or tap Cancel. Note: You have 21 days from the date you submit your order to pick up your money. After 21 days, the order will be cancelled and the Withdrawal and Fee amounts will be returned to your Bluebird account.

Can subaccount users send Bluebird2Walmart Money Transfers and/or use Cash Pickup Powered by Ria?

No, Subaccount users cannot use these features.

What is Bluebird2Walmart Money Transfer Powered by Ria?

Cash Pickup Powered by Ria allows you to withdraw cash from your Bluebird account for pickup at any Walmart store located in the U.S. or Puerto Rico. Bluebird Cash Pickup transactions are conducted by Ria in accordance with Ria's Terms of Service and Ria's Privacy Policy and are subject to the Bluebird® Bank Account's Deposit Account Agreement. Fees and limits apply.

How do I get access to the Cash Pickup and Bluebird2Walmart Money Transfer Powered by Ria service(s)?

In order to use the Cash Pickup or Bluebird2Walmart Money Transfer service, you must be a registered Bluebird accountholder and you must have completed email verification. Please note, only main accountholders can access the Cash Pickup or Bluebird2Walmart Money Transfer service(s); subaccount users do not have access.

How do I send a Money Transfer?

To send a Money Transfer, follow these steps: Log In to your Bluebird account. Go to Money Out then select Bluebird2Walmart Money Transfer Powered by Ria. Select Bluebird2Walmart Money Transfer and select the recipient you want to send money to or add a new recipient. Note: You may be required to provide US-issued driver’s license or state ID information and occupation prior to sending your first Money Transfer. Enter the amount of money you’d like to transfer, confirm and send your Money Transfer. Make note of the Reference Number - you will need to share it with your recipient to present when they pick up the cash at Walmart. Once you submit your Money Transfer, the Transfer and Fee amounts will be deducted from your Available Balance and your money will be ready for pickup at Walmart in minutes.

Who can receive a Money Transfer?

You can send a Money Transfer to anyone over the age of 18. Your recipient does not need to have a Bluebird account. Note: You cannot send a Money Transfer to a business or to yourself.

How does the recipient pick up money at Walmart?

Your recipient can go to any Walmart store*, visit the MoneyCenter or customer service desk, and provide the following to the Walmart store associate: A valid government-issued photo ID** The pickup Reference Number, which you’ll need to share with your recipient. It can be found in any of the following ways: On the confirmation page at the time you submitted your Money Transfer On the confirmation email sent to the email address associated with your Bluebird account In certain states, your recipient may also need to provide their occupation and Social Security Number or ITIN at the time of pickup. * If you're a resident of Minnesota, the recipient will only be able to pick up money from a Walmart location in the state you designated when you initiated the transaction. ** Paper temporary IDs and digital IDs will not be accepted. If your recipient’s ID does not contain their address (e.g. a passport) or contains a P.O. Box, they may be required to provide proof of address. Scroll down for more information.

When will my Cash Pickup / Money Transfer be ready for pickup at Walmart?

Once you submit your Cash Pickup / Money Transfer request, the cash will be ready for pickup in as little as 5 minutes. Daily limits apply. Cash Pickup orders can be picked up during Walmart store hours (typically 8:00 a.m. to 8:00 p.m. Monday through Saturday and 10:00 a.m. to 6:00 p.m. Sunday, but hours may vary). For Walmart store locations and hours, visit www.Walmart.com.

How long do I have to pick up my money at Walmart / How long does the recipient have to pick up the money at Walmart?

You/the recipient have 21 days from the date you submit the Cash Pickup / Money Transfer request. After 21 days, it will be cancelled and the Withdrawal/Transfer and Fee amounts will be returned to your Bluebird account.

What fees and limits apply to Bluebird2Walmart Money Transfers?

The Money Transfer fee depends on the transfer amount and is deducted at the time you submit the Money Transfer. See below for a schedule of fees: You can transfer up to $2,500 per day combined for all of your Bluebird accounts.

How do I cancel a Money Transfer?

You can cancel a pending Money Transfer by logging into your Bluebird account and clicking or tapping View all transactions from your main account. Select the Money Transfer transaction and click or tap Cancel. Note: Money Transfers not picked up within 21 days will be automatically cancelled and the Transfer and Fee amounts will be returned to your Bluebird account.

What do I do if I have a question about the Cash Pickup Service and/or the Bluebird2Walmart Money Transfer Powered by Ria Service?

Contact Bluebird® Bank Account Customer Service by calling 1-833-926-3922.

Cash Pickup & Money Transfer Powered by Ria®

Quickly transfer money to another person¹ for pickup at Walmart or pickup yourself.²

Conveniently withdraw & transfer cash

Cash Pickup² & Bluebird2Walmart Money Transfer Powered by Ria^®1 allow you to withdraw cash from your account for pickup by you or another person at any Walmart store located in the U.S. or Puerto Rico.

Here’s how to use Ria® for cash pickup²:

Log in

Log in to your Bluebird account, go to Money Out, and select Cash Pickup Powered by Ria.
Select amount

After selecting Bluebird Cash Pickup, confirm your name and address on file and enter the amount of cash you’d like to withdraw.
Confirm & pickup

Confirm your amount and then go to a Walmart MoneyCenter or customer service center with a government issued ID and the pickup Reference Number.

Here’s how to use Bluebird2Walmart Money Transfer Powered by Ria® ¹:

Log in

Log in to your Bluebird account, go to Money Out, and select Bluebird2Walmart Money Transfer Powered By Ria.
Select amount & recipient

Select Bluebird2Walmart Money Transfer, select the recipient you want to send money to, and enter the amount.
Confirm & send

Confirm the transfer and share the Reference Number with the recipient.

FAQs

What is Cash Pickup Powered by Ria?: Cash Pickup Powered by Ria allows you to withdraw cash from your Bluebird account for pickup at any Walmart store located in the U.S. or Puerto Rico. Bluebird Cash Pickup transactions are conducted by Ria in accordance with Ria's Terms of Service and Ria's Privacy Policy and are subject to the Bluebird^® Bank Account's Deposit Account Agreement. Fees and limits apply.
Who is Ria?: Ria is a global leader in money remittances, specializing in both domestic and international money transfers (Note: Bluebird Cash Pickups are domestic only). Learn more about Ria.

Ria is a registered trademark of Continental Exchange Solutions, Inc. dba Ria Financial Services, licensed as a Money Transmitter by the Department of Financial Services of the State of New York; licensed by the Georgia Department of Banking and Finance, NMLS ID 920968, LICENSE NUMBER 18943; and authorized independently or through its affiliate, Ria Financial Services Puerto Rico, Inc. OCIF LICENSE NUMBER TM-031, to operate as a Money Transmitter in all United States' jurisdictions where it conducts business.
How do I submit a Cash Pickup order?: To submit an order, follow these steps:
Log In to your Bluebird account.
Go to Money Out then select Cash Pickup Powered by Ria.
Select Bluebird Cash Pickup and confirm the name and address on file for your Bluebird account is accurate. Note: You can always update your address by going to My Profile. If you need to update your name, please contact Customer Service.
Enter the amount of cash you’d like to withdraw, confirm and send your order. Make note of your Reference Number - you will need to present it when you pick up your cash at Walmart.
Once you submit your order, the Withdrawal and Fee amounts will be deducted from your Available Balance and your money will be ready for pickup in as little as 5 minutes. Daily limits apply.
How do I pick up my money at Walmart?: Go to a Walmart MoneyCenter or customer service desk at any Walmart store* and provide the following to the Walmart store associate:
Your government-issued photo ID**
The pickup Reference Number. You can locate this number in any of the following ways:
The confirmation page at the time you submitted your order
The confirmation email sent to the email address associated with your Bluebird account
In certain states, you may also need to provide your occupation and Social Security Number or ITIN at the time of pickup.
*If you're a resident of Minnesota, you will only be able to pick up money from a Walmart location in the state you designated when you initiated the transaction.
**You will be required to provide proof of address if your ID does not contain your address (e.g. a passport) or contains a P.O. Box. See “What is an acceptable government-issued photo ID to present at Walmart?” below to see the list of permissible IDs and proof of address documentation.
What is an acceptable government-issued photo ID to present at Walmart?: The ID presented to pick up your money at Walmart must:
Not be expired or damaged
Contain your photo
Be an acceptable ID type (see below) Note: Paper temporary IDs and digital IDs will not be accepted.

The following are the acceptable types of ID:
Driver’s License (US/PR)
State ID (US/PR)
US or International Passport
Military ID
US Permanent Resident Card
Tribal ID
Matricula Consular

If your ID does not contain your address (e.g. a passport) or contains a P.O. Box, you will be required to provide proof of address. The following are acceptable proof of address documents, which must be in your name:
Pay Stub
Bank Statement
Property or Municipal Tax Statement
Automobile Insurance Policy
Voter Identification
Internal Revenue Tax Forms (W-2, Form 1099, ITIN)
Rental/Lease Agreement
Bills (Utility, Cellular/Telephone, Mortgage, Credit Card, Auto Loan)
Printed Personal Check
What fees apply to Cash Pickup withdrawals?: The Cash Pickup fee depends on the withdrawal amount and is deducted at the time you submit an order. See below for a schedule of fees:

*Cash Pickup withdrawals greater than $2,500 are available to Bluebird accountholders who receive their tax refund or refund advance via Direct Deposit into their Bluebird accounts.
What limits apply to Cash Pickup withdrawals?: A daily withdrawal limit of $2,500 applies for each Bluebird account held, and a cumulative $2,900 daily limit applies across all your Bluebird accounts.

If you Direct Deposit a tax refund or refund advance to your Bluebird account, the daily Cash Pickup withdrawal limit will be equal to your remaining amount of tax funds, but no greater than $2,900, until the remaining tax funds amount is $2,500 or less. At that point, the $2,500 daily Cash Pickup withdrawal limit applies. The increased tax funds limit expires at the end of the calendar year in which the tax funds were Direct Deposited into your Bluebird account.
How do I cancel a Cash Pickup order?: You can cancel a pending Cash Pickup order by logging into your Bluebird account and clicking or tapping View all transactions from your main account. Select the Cash Pickup transaction and then click or tap Cancel.

Note: You have 21 days from the date you submit your order to pick up your money. After 21 days, the order will be cancelled and the Withdrawal and Fee amounts will be returned to your Bluebird account.
Can subaccount users send Bluebird2Walmart Money Transfers and/or use Cash Pickup Powered by Ria?: No, Subaccount users cannot use these features.
What is Bluebird2Walmart Money Transfer Powered by Ria?: Cash Pickup Powered by Ria allows you to withdraw cash from your Bluebird account for pickup at any Walmart store located in the U.S. or Puerto Rico. Bluebird Cash Pickup transactions are conducted by Ria in accordance with Ria's Terms of Service and Ria's Privacy Policy and are subject to the Bluebird^® Bank Account's Deposit Account Agreement. Fees and limits apply.
How do I get access to the Cash Pickup and Bluebird2Walmart Money Transfer Powered by Ria service(s)?: In order to use the Cash Pickup or Bluebird2Walmart Money Transfer service, you must be a registered Bluebird accountholder and you must have completed email verification.

Please note, only main accountholders can access the Cash Pickup or Bluebird2Walmart Money Transfer service(s); subaccount users do not have access.
How do I send a Money Transfer?: To send a Money Transfer, follow these steps:
Log In to your Bluebird account.
Go to Money Out then select Bluebird2Walmart Money Transfer Powered by Ria.
Select Bluebird2Walmart Money Transfer and select the recipient you want to send money to or add a new recipient. Note: You may be required to provide US-issued driver’s license or state ID information and occupation prior to sending your first Money Transfer.
Enter the amount of money you’d like to transfer, confirm and send your Money Transfer. Make note of the Reference Number - you will need to share it with your recipient to present when they pick up the cash at Walmart.
Once you submit your Money Transfer, the Transfer and Fee amounts will be deducted from your Available Balance and your money will be ready for pickup at Walmart in minutes.
Who can receive a Money Transfer?: You can send a Money Transfer to anyone over the age of 18. Your recipient does not need to have a Bluebird account. Note: You cannot send a Money Transfer to a business or to yourself.
How does the recipient pick up money at Walmart?: Your recipient can go to any Walmart store*, visit the MoneyCenter or customer service desk, and provide the following to the Walmart store associate:
A valid government-issued photo ID**
The pickup Reference Number, which you’ll need to share with your recipient. It can be found in any of the following ways:
On the confirmation page at the time you submitted your Money Transfer
On the confirmation email sent to the email address associated with your Bluebird account
In certain states, your recipient may also need to provide their occupation and Social Security Number or ITIN at the time of pickup.
* If you're a resident of Minnesota, the recipient will only be able to pick up money from a Walmart location in the state you designated when you initiated the transaction.
** Paper temporary IDs and digital IDs will not be accepted. If your recipient’s ID does not contain their address (e.g. a passport) or contains a P.O. Box, they may be required to provide proof of address. Scroll down for more information.
When will my Cash Pickup / Money Transfer be ready for pickup at Walmart?: Once you submit your Cash Pickup / Money Transfer request, the cash will be ready for pickup in as little as 5 minutes. Daily limits apply. Cash Pickup orders can be picked up during Walmart store hours (typically 8:00 a.m. to 8:00 p.m. Monday through Saturday and 10:00 a.m. to 6:00 p.m. Sunday, but hours may vary). For Walmart store locations and hours, visit www.Walmart.com.
How long do I have to pick up my money at Walmart / How long does the recipient have to pick up the money at Walmart?: You/the recipient have 21 days from the date you submit the Cash Pickup / Money Transfer request. After 21 days, it will be cancelled and the Withdrawal/Transfer and Fee amounts will be returned to your Bluebird account.
What fees and limits apply to Bluebird2Walmart Money Transfers?: The Money Transfer fee depends on the transfer amount and is deducted at the time you submit the Money Transfer. See below for a schedule of fees:

You can transfer up to $2,500 per day combined for all of your Bluebird accounts.
How do I cancel a Money Transfer?: You can cancel a pending Money Transfer by logging into your Bluebird account and clicking or tapping View all transactions from your main account. Select the Money Transfer transaction and click or tap Cancel.

Note: Money Transfers not picked up within 21 days will be automatically cancelled and the Transfer and Fee amounts will be returned to your Bluebird account.
What do I do if I have a question about the Cash Pickup Service and/or the Bluebird2Walmart Money Transfer Powered by Ria Service?: Contact Bluebird^® Bank Account Customer Service by calling 1-833-926-3922.

¹The Bluebird2Walmart Money Transfer service is provided by Ria (defined below) pursuant to Ria's Terms and Conditions and Ria's Privacy Policy. Pickup is available in all 50 United States and Puerto Rico. The daily money transfer limit is $2,500 across all of your Bluebird accounts. A fee of $4 for each money transfer up to $50, $8 for each money transfer of $50.01-$1,000, and $16 for each money transfer of $1,000.01-$2,500 applies. Other limits and terms and conditions apply. Visit bluebird.com/moneytransfer for complete details.

Bluebird2Walmart Money Transfer can be picked up at a participating Walmart MoneyCenter or customer service desk during Walmart hours (typically 8:00 a.m. to 8:00 p.m. Monday through Saturday, and 10 a.m. to 6 p.m on Sunday, but hours may vary) and subject to local laws and regulations. To pick up a Bluebird2Walmart Money Transfer transaction, your recipient must be at least 18 years of age and present a valid government-issued photo ID and pickup reference number. Paper temporary IDs and digital IDs will not be accepted. Your recipient may be required to provide proof of address if his or her ID does not contain their address or contains a P.O. Box. If the recipient lives in Minnesota, they must pick up in the designated state by the sender. Recipients in NM, OK and AZ may additionally be required to provide their social security number/ITIN and occupation. Fraudulent transactions may result in the loss of your money with no recourse.

Ria is a registered trademark of Continental Exchange Solutions, Inc. dba Ria Financial Services, licensed as a Money Transmitter by the Department of Financial Services of the State of New York; licensed by the Georgia Department of Banking and Finance, NMLS ID 920968; and authorized independently or through its affiliate, Ria Financial Services Puerto Rico, Inc. OCIF LICENSE NUMBER TM-2014-031, to operate as a Money Transmitter in all United States’ jurisdictions where it conducts business. Bluebird is not responsible for Ria's acts or omissions in its provision of Bluebird2Walmart Money Transfer services.

²The Bluebird Cash Pickup service is provided by Ria. Pickup is available in all 50 United States and Puerto Rico. Daily limits apply. Fees, other limits and terms and conditions apply.