ATM Withdrawals

Quickly access your money from any ATM that accepts Visa® Cards.

Mobile phone with ATM Finder screen.

Free in-network ATM withdrawals¹

With your Bluebird account, you can enjoy FREE ATM withdrawals at over 40,000 MoneyPass® ATM locations. 


FAQs

Which ATMs can I withdraw money from?

Once you receive and activate your personalized Bluebird card and set up a PIN, you can use your personalized card at the following ATMs:

  • Use the Visa® debit card issued with your Bluebird® Bank Account for ATM withdrawals anywhere Visa debit cards are accepted, including at international ATMs.

Are there any fees, limits or restrictions for ATM withdrawals?

Enjoy FREE ATM withdrawals at over 40,000 ATMs in the MoneyPass® ATM network in the US. Transactions at non-MoneyPass ATMs have an up-to-$2.50 Bluebird fee. ATM operator fees and decline fees may also apply.

Where can I find a MoneyPass ® ATM?

MoneyPass® ATM locations can be found at http://www.moneypass.com/atm-locator.html.

 

Note: MoneyPass® Network ATMs are not available in all areas, including the US Virgin Islands.

I was charged a fee at an ATM that I believed to be a surcharge-free MoneyPass ® ATM. What can I do?

​If you believe you were charged a fee on your Bluebird® Bank Account at a MoneyPass® ATM that should be surcharge-free, you may contact us 24 hours a day, 7 days a week at 1-833-926-3922.

Can subaccount users get cash from an ATM?

A Subaccount user can use their Bluebird card at eligible ATMs once they have activated their personalized card and email verified. If you wish to disable ATM access on your linked Subaccount cards, log in to your Bluebird account, select the Subaccount you wish to restrict ATM access and click or tap the Settings icon to access Subaccount Settings.

 

ATM safety tips:

  • Be aware of your surroundings, especially at night, and be cautious when withdrawing cash. Avoid showing or counting cash at the ATM. Put it away immediately and count it when you are in a secure location such as your car or home.

  • Be sure no one sees you enter your PIN.

  • When using an ATM with a door, close the entry door completely and do not open the door to anyone you don’t know.

  • The activity around ATM facilities may be recorded by surveillance cameras. If you notice anything suspicious do not use the ATM, and, if you’re in the middle of a transaction, cancel it, leave immediately and visit another ATM.

  • If you must use the ATM at night, consider taking someone with you.

  • Keep safe or securely get rid of your ATM receipts.

  • Report all crimes immediately to the operator of the ATM or local law enforcement and call 911 if you need emergency assistance. For complaints about security at ATMs, contact the operator of the ATM and:

-In New York call: NY Department of Financial Services 877-226-5697.

-In New Jersey call: NJ Department of Banking 609-292-7272.

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