Getting Started

How do I get a Bluebird account?

Click on 'Get started' in the header above to register online. Once you register online, you will receive a personalized card in the mail at the address you provided.

Can I have more than one Bluebird account?

Yes, you can have more than one Bluebird account. Limits apply. Please see the Bluebird Bank Account Deposit Account Agreement for details.

How old do I have to be to get a Bluebird account?

Bluebird accounts are available to U.S. residents who are over 18 years old only (or 19 in certain states). Subaccounts can be created for another person who is over 13 years old. Learn more about subaccounts here.

How do I activate my Bluebird ® Bank Account card?

1. Log in to your account at bluebird.com/login

• Locate the card activation notification and click the ACTIVATE button

(NOTE: You may have to click the arrow > to scroll past the first notification to get the card activation notification)

2. Or call 1-833-926-3922 and follow the prompts.

For activating on a desktop:For activating on a mobile device:

What can I do with my virtual temporary Bluebird ® Bank Account card?

We’ve made it easy to start using your Bluebird^® Bank Account right away! Upon successful registration and email verification, a virtual temporary card will be made available for online purchases while you wait for your personalized Bluebird debit card to arrive in the mail. Once you add money to your Bluebird account, log into your account at Bluebird.com or on the mobile app to access your virtual temporary card number, CVV code and expiration date to use for online purchases.

 

Look for your personalized Bluebird debit card to arrive in the mail 7-10 days after you complete registration. Once you activate your personalized debit card, your virtual temporary card will be deactivated and you will be able to access the money in your Bluebird account with your new personalized debit card.

How do I check my Available Balance or my transaction history?

Check your Bluebird Available Balance or your transaction history anytime with these options:

• Log in to your account online or through the Bluebird Mobile App¹ and select your main account

• Text “BAL” to BBIRD (22473) for your Available Balance if you are enrolled in text alert notifications¹

• Text “HIST” to BBIRD (22473) for the five most recent completed transactions in your transaction history if you are enrolled in text alert notifications¹

In your transaction history online or in the Mobile App, Active Transactions are those that are still pending and have not yet settled. Clicking or tapping ‘View all transactions’ allows you to see Completed Transactions as well as Active Transactions that are still pending. Please note that the transaction history provided via text or through the automated phone system includes Completed Transactions, not Active Transactions. 

Please see here to learn how to set up text alerts. Message frequency varies by account and preferences. Please note you can only opt in one mobile phone to receive text messages. You can text STOP to 22473 to cancel at any time.